Pocketpills

Your privacy is our priority, secured at every step.

With privacy and security, full transparency is key—and we believe you deserve to know exactly how we protect your information with care and precision.

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Why Security matters

We care enough to give you all the details—because peace of mind is part of good care.

We believe our services can make managing your health easier, and we want you to feel secure using them.

Our goal is to provide you with best possible healthcare experience which means securing your information and letting you make confident decisions.

Colleges that trust us to serve you.

It’s not just about the certificates on our wall—it’s how Canadian Colleges of Pharmacy trust us to care for you.

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What do our certifications mean for you?

They’re more than just formalities. They mean that every time you interact with us, you're getting high-quality care that’s board-certified and adheres to national and provincial regulations. You can trust that your prescriptions are handled by professionals, no matter where you are.

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How do we uphold these standards?

From the moment you place an order, our team is guided by rules and regulations as any other pharmacy. Our processes are regularly audited to make sure we stay compliant with all the regulations that keep you safe.

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Your information, explained.

We ask for these details to make sure your prescriptions are accurate, your account is secure, and experience is seamless.

Full name & DOB

We use this information to verify your identity and ensure your prescriptions are filled accurately.

Phone number

we use your phone number for pharmacy consultations, time sensitive messages, SMS updates, and information about your order and delivery.

Email

These help us reach you with important updates, reminders, order confirmations, and tailored communications to ensure you get the best out of our services

Address

Your address is essential for ensuring your medications are delivered safely and on time, right to your door.

Credit card

Your payment information is securely encrypted and used only for processing your orders.

Province health card

We use your health card to make sure you receive the appropriate care under your provincial healthcare plan.

How we protect your information.

Cybersecurity is part of how we care. We’re committed to using the highest security standards to protect your information.

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SOC2 Type 2

As part of our SOC 2 Type 2 compliance, we undergo regular security audits to ensure we meet the highest standards for data protection. This certification focuses on five trust service criteria: security, availability, processing integrity, confidentiality, and privacy.

How it works:

Our systems are continuously monitored for any vulnerabilities, and we undergo regular testing to ensure our data handling processes meet strict regulatory standards.

How does it feel to have trusted care?

With Pocketpills, your meds are on time, your information is safe, and your health is always in good hands.

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Your questions, answered

What is Pocketpills?

Pocketpills is Canada's leading online pharmacy, making medication management simple and convenient. We are 100% online and deliver prescriptions right to your door, offer easy refills and renewals, and provide personalized care through our app and website. It's like having a pharmacy in your pocket.

Is Pocketpills a legit pharmacy?

Great question! It means you're taking the right steps to ensure that your health is in good hands. Yes, Pocketpills is a legitimate pharmacy. We offer all the benefits of a traditional pharmacy, minus the trip. We're accredited by the NAPRA and licensed across Canada. You can always verify any pharmacy, including us, using online tools.

What insurance do you accept? Do you bill direct?

We accept all major insurances and bill directly to them, so you only pay your portion. No hidden costs, no service charges, just easy, straightforward billing.

How is Pocketpills different from standard pharmacies?

At Pocketpills, you skip the line and the trip. Our pharmacy is 100% online and we deliver your medications directly to your door for free. Our pharmacists are available for you via phone, email, or our app's live chat. Plus, we handle refills and renewals with your doctor.

What steps does Pocketpills take to ensure that my data is protected?

Another great question that lets us know that you're thinking about the safety of your medical information. Let us be the first to say that you can rest easy knowing that your information is encrypted from end to end. We comply with the same privacy laws as all pharmacies, including FIPPA in BC and PIPEDA across Canada. If you have further questions, our Director of Pharmacy Operations is always ready to assist you.

How do I talk to a pharmacist about my medication?

Our pharmacists are available to answer any questions you may have about your medication. They can be reached via chat in the Pocketpills app, or by phone, text, or email. For medical emergencies, please call 911 first.

How long will it take to receive my medication?

Medications are typically delivered within 1-3 business days. We provide real-time SMS updates so you know when to be home, and your package will always be discreet.

Where do you deliver?

We deliver to all locations across Canada. Whether you're in a city or a rural area, we've got you covered.
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POCKETPILLS EAST

Online pharmacies delivering to:

  • Ontario (ON)

Unit 6 - 6375 Dixie Rd, Mississauga

ON, L5T 2E7

Pocketpills is licensed by Ontario College of Pharmacists

Accreditation #: 307234

Pharmacy Manager: Jasneet Dulai

Other locations

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CERTIFICATIONS

LegitScript
SOC2 Certification
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Member of

National Association of Boards of PharmacyBritish Columbia Pharmacy associationOntario Pharmacy association

Licensed by

Pocketpills is licensed by College of Pharmacists of British ColumbiaPocketpills is licensed by Ontario college of PharmacistsPocketpills is licensed by Nova Scotia College of PharmacistsPocketpills is licensed by College of Pharmacist of Manitoba